Question 1

What is the process around allocating children into groups?

Accepted Answer

Each child will be put into a group with other children of same/similar age, or if you requested within the registration process we will do our best to allocate friends together, provided they are of the same age.

Question 2

What if my child is sick/injured?

Accepted Answer

If a child is ill and cannot make a camp, you need to email us before the day to notify us. We can organise a credit for you.

Question 3

Does weather affect if the program will run or not?

Accepted Answer

All our facilities are indoor. In the event a venue becomes unusable, you will be notified by SMS or Email. (Only if you have allowed communication from us in iclass)

Question 4

What do I need to bring?

Accepted Answer

1. Remember to pack lunch, a snack and plenty of water.
2. Wear comfortable athletic clothing and shoes.
3. Bring your own ball you - please write your name on it. (If you don't have the coach should have a few spares)
4. Any prescribed medication and a with medical form filled out
5. Hat & Sunscreen - While the majority of our camps are indoors, we do go outside into the venue grounds.

Question 5

What are the behaviour guidelines expected of campers

Accepted Answer

The health, safety and well being of all participants and staff is paramount; all participants must follow safety guidelines and instructions given by any member of EBL staff.

Bullying, verbal or physical abuse of any kind will not be tolerated. 
Should a participant feel their rights are not being maintained, they should approach staff who will begin an investigation as soon as possible.

EBL reserves the right to refuse or terminate enrolment if there is a breach of the Camp Behaviour Guidelines. Any costs incurred as a result of damaged property will be charged to the parent/guardian. No refund of the program fee will be provided to participants removed for behavioural reasons.

Failure of any camper to uphold the behaviour guidelines may result in the following:
 1. EBL staff will remind the camper about appropriate behaviour
 2. If inappropriate behaviour persists either:
 - Supervision will be increased, for example bring the child/young person closer to the coach
 - The participant may be removed from the group for a period of time to allow them time to reflect on their behaviour.
 3. Depending on the severity and persistence of the mis-behaviour, parents may be contacted.
 4. If a child’s behaviour still does not improve despite all efforts, staff may have to ask the parents to remove the child from the program. This is an extremely rare situation and would only ever be a last resort.

JUNIOR FAQ

What is the process around allocating children into groups?

What if my child is sick/injured?

Does weather affect if the program will run or not?

What do I need to bring?

What are the behaviour guidelines expected of campers